1. General
These terms apply to all transactions made through our website. We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of any changes.

2. Products
We make every effort to ensure product descriptions, images, and pricing are accurate. However, we reserve the right to correct any errors and are not obligated to honour incorrect pricing. Product availability is subject to change without notice.

3. Pricing
All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise. Shipping charges are additional and will be calculated at checkout.

4. Orders
By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.

5. Payment
Full payment is required at the time of purchase. We accept credit/debit cards and bank transfer. All transactions are processed securely.

6. Shipping & Delivery
We ship Australia-wide using reliable courier partners. Estimated delivery times are provided as a guide only and are not guaranteed. We are not liable for delays caused by couriers or circumstances outside our control.

7. Returns & Refunds
We comply with the Australian Consumer Law (ACL). If a product is faulty, damaged, or not as described, you are entitled to a remedy. Change-of-mind returns are accepted within 14 days of delivery, provided the item is unused and in its original packaging. Return shipping costs for change-of-mind returns are the responsibility of the customer.

8. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and your order number. We will arrange a replacement or store credit.

9. Liability
To the extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from the use of our products or website. Our liability is limited to the value of the order placed.

10. Intellectual Property
All content on this website, including images, logos, and text, is the property of Rikaro and may not be reproduced or used without written permission.